2007 Lincoln Town Car Complaints

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal, causing the vehicle to spin multiple times before crashing into a ditch. During the incident, no injuries were reported. A police report was taken at the scene, and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure and referred the contact to the NHTS Hotline. The local dealer was not contacted. The failure mileage was 140,000.

Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.

This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.

The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.