2024 Lincoln Nautilus Complaints

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at 20 MPH, the vehicle unintendedly accelerated, and the cruise control activated independently. The contact depressed the brake pedal and the cruise control was deactivated. The Lane Departure warning light was illuminated, while the feature was turned off. The vehicle was driven to the dealer where it was diagnosed with memory seat, memory for the mirrors, and memory failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,300.

More than once while driving, the 48inch dashboard screen and the center touch screen, and power steering and the majority of electrical components would cease to work at all once and without warning. Essentially, the car goes "dark" like a computer that had its power cord pulled from the wall. Twice I had to come to a stop, with minimal ability to steer (no power). Eventually, after about 60 to 90 seconds, the screens rebooted slowly and regular functionality was restored after about another 60 to 90 seconds. This is not the same screen sequence as when you enter your car. Service at the dealership told me there are "various software issues with this new technology, as well as suspension, battery and severe electrical issues, many of which are posted recalls, and others are recalls pending or they have paused fixing until they can deliver new fixes, since previous fixes failed". I took my 24 Nautilus (ICE not hybrid) in for recalls on the suspension and it "going dark" while drivi...

The Brake Pedal arm sticks out further than the brake pedal causing you press on the bar before the brake pedal or causing you to miss the brake pedal all together.

On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dangerous situation. Please also note that I have been advised that we are not the only people experiencing the same problem with this vehicle. If that is the case, I cannot fathom why we were allowed to put this vehicle on the road. Someone is going to get hurt or worse if this problem continues unabated.