2014 Lincoln MKZ Complaints

The steering wheel on my 2014 Lincoln MKZ almost came off while driving. An internet search yielded information that there was a 2018 recall on Lincoln and Ford vehicles with the same problem. I took my vehicle to the local Lincoln dealer for repair and asked them to find the recall. They told me that it had not had a recall and refused to fix it based on the recall, but at my expense. The specifics of the recall (Ford reference 18S08) were that it was for 2014-2108 MKZ manufactured in the Hermosillo Assembly Plant in Mexico. Research has shown that my MKZ was manufactured in the Hermosillo Assembly Plant. My complaint is that the recall was for an identical year, make and model in the same manufacturing plant and common sense would tell you that there was a manufacturing defect, but that FORD/Lincoln did not capture all the affected vehicles. This is a serious and dangerous problem. The steering wheel almost came off in my hands 9 years later. Lincoln should be required to identify th...

There were original rear struts on the vehicle. When we purchased it. We replaced the rear struts about 4 years ago. Drivers rear was clunking and leaking. We are in need to replace again now. Clunking but also bouncing around which scared me terrible on Highway. I just don’t think in 9 years and 85,000 (approx) miles. You should have to have three different sets. I think there is a problem with the drivers struts.

On march 28, 2023 I was riding home From the store and my brakes stop working the next following day I had to get it told to the repair shop to get fix

The contact's friend owned a 2014 Lincoln MKZ Hybrid. The contact stated that while she was driving at approximately 43 MPH, a loud bang was heard coming from near the front passenger area, and then the tires and brakes seized, causing the vehicle to swerve and the contact then crashed into a guard rail. The check engine warning light was illuminated. The contact stated that only the front passenger air bag had deployed. The contact stated that she required medical attention and had sustained a concussion. A police report was available. The vehicle was towed to a tow yard and was totaled. The VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

The contact owns a 2014 Lincoln MKZ. The contact stated while having the front passenger’s side tire changed due to a flat, the lug nuts were difficult to remove. The contact stated that extra effort and energy was needed to remove the lug nuts to replace the tire. The dealer was contacted and stated that the failure was a known issue. The contact was informed that there was no recall on the VIN for the failure. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 78,000.