2013 Lincoln MKZ Complaints

The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2013 Lincoln MKZ. The contact stated that the back-over prevention camera was inoperable. The contact stated that occasionally the screen was distorted or blank. The message that the camera was unavailable was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

The contact owns a 2013 Lincoln MKZ. The contact stated that on several occasions while exiting the vehicle, the contact observed an abnormally strong fuel odor outside the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not able to be replicated; however, the gas cap was replaced. The contact stated that the failure persisted. The contact believed that the failure was related to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unavailable.

The contact owns a 2013 Lincoln MKZ. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.

Catalytic converter, reduced engine power and toxic fumes. I had it inspected and would cost me $1200, I purchased the vehicle from dealership and was not made aware of the recalls and customer satisfaction program that would have covered the catalytic converter under campaign #20m01. When I became aware of the program it was too late by a couple of months, there was no prior symptoms prior to the failure, I became aware of the problem December 2023 due to warning light (check engine). This has became an inconvenience and a headache especially knowing the problem could have been avoided if I received the "letter" regarding customer satisfaction program but I never did.