2018 Lincoln MKX Complaints

The contact's husband owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The rear view camera is intermittent. The camera listed for replacement is F2GZ19G490C. That was a recall item listed for the problem that we are having . It is intermittent and is a safety hazard as indicated in the LINCOLN MKX 2015 THRU 2019. WHY IS IT INDICATED AS NOT HAVING A RECALL TO MY 2018 LINCOLN MKX VIN [XXX] . IT IS THE SAME PROBLEM. THE CAMERA F2GZ19G490C IS THE CAMERA LISTED AS THE REPLACEMENT AND THEY LIST IT AT FORD FOR $560.68. THE REPAIR DEPARTMENT TOLD ME IT WAS OVER $600 AND IT WOULD COST $1300 TO FIX IT. SOMETHING IT IS WRONG HERE BECAUSE i CAN GET THE REPLACEMENT FOR ABOUT $60 DOLLARS. IT LOOKS LIKE A DENIAL OF SERVICE UNDER A RECALL AND A REDICULOUS AMOUNT TO REPAIR THE DEFECTIVE ITEM WITH THE SAME TYPE. i WOULD LIKE TOO GET AN EXPLANATION ON THIS . [XXX] AT [XXX] OR [XXX] THANK YOU FOR LOOKING AT THIS PROBLEM AND GIVING ME A CLARIFYING ANSWER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 3rd brake light lens has separated from light assembly while in a drive thru carwash.

The contact owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Was advised by a law enforcement officer the high-mount stop lamp lens had detatched from the lamp housing. Apparently, the adhesive holding the plastic lens had deteriorated and allowed seperation of the components. The LED circuit board is now exposed to the elements. This without a doubt will cause the CHMSL to fail due to water and salt intrusion. Additionally, the non-diffused LED's are blinding drivers behind this vehicle at night. This failure occurred on the highway, and the lens nearly struck a car behind me.