2007 Lincoln MKX Complaints

My 2007 Lincoln MKX had an SUA and within 10 feet totaled the front end when it was thrust into a cement building. This happened On [XXX] and the vehicle is available for inspection here in Ft. Wayne, Indiana. In 2010 Lincoln implemented an override device to the brake system knowing of the problem and there was no recall for vehicles prior to 2010. My safety was put at risk and that of others. If someone had been exiting the store or walking down the sidewalk they could have been killed. I am suffering with physical and mental problems as a result of this. Police report also states this was definitely a vehicle malfunction. There were no warning signs prior to the incident. Claim has been filed with the Office of General Council at Lincoln, but remains unresolved to date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2007 Lincoln MKX was in Drive with the brake depressed waiting to back up into a traffic lane from an angled parking space in front of a small shop in our historic downtown area. Suddenly, the vehicle accelerated forward at a high rate of speed jumping the shallow curb and slamming into the cement foundation of the store. Continuing to depress the brakes made no difference in stopping the jarring unintended forward motion. The speed moving forward was so high that in the 10-12 feet from the curb to the store entrance the impact demolished the entire front of the vehicle even bending the front axels. The airbags did not deploy at all. The witness interviewed, reported loud screeching tires as her back was to the scene during the collision. Local PD, EMS and Fire all responded, with a full police report filed. It was extremely fortunate no person was either on the sidewalk or in the entrance to the storefront. My injuries included severe bruising to the right side of my neck,...

The contact owned a 2007 Lincoln MKX. The contact stated that while driving at 50 MPH, he dosed off and hit a tree. The air bags did not deploy upon impact. A police report was not filed. The vehicle was able to be driven back to his home after the accident. The contact sought medical treatment for an injury to his pelvis due to the accident. The vehicle was placed under NHTSA Campaign Number: 21V158000(Air Bags) but was never serviced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was totaled. The failure mileage was approximately 240,000.

The contact owns a 2007 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 14V682000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was taken to the dealer for the recall repair; however, the dealer was waiting for approval from the manufacturer to perform other unknown repairs due to corrosion near the fuel tank. The vehicle remained unrepaired at the dealer for 28-days. The manufacturer was made aware of the failure. The failure mileage was approximately 195,000.

I purchased the vehicle a few months ago from a small used dealership in Anderson, SC. The seller/owner raved about the condition of the car and all seemed well until after the purchase when I discovered there was an Open Recall for the driver's airbag. However, when I contacted the local Ford dealership and the NHTSA website I found there is "No Remedy" available from Ford. According to various websites, I find that the risk factor is listed as RED due to the extreme temp variation and perpetual humidity in South Carolina, but some state is getting these replacement bags, though not here. We do not have a garage or carport so the car is outside and subject to all the variations constantly. I can find no means of notifying Ford that I am the new owner of this VIN so will never receive the mandated mail notification. I am elderly and do not believe I should have to wait until there is an explosion in order to get some action. Takata cannot be the only manufacturer of airbags....