2013 Lincoln MKX Complaints

The contact owns a 2013 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a distorted image and an upside-down image. In addition, the contact stated that an error message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. In addition, the contact referenced NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Lincoln MKX. The contact stated that while driving at 45 MPH and while attempting to make a right turn, the contact heard a grinding noise coming from the front of the vehicle on the front passenger’s side. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed that the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V393000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

When shifted into reverse the screen for my Lincoln MKX is upside down and occasionally lines blur seeing anything

The contact owns a 2013 Lincoln MKX. The contact stated while driving at various speeds, the brake pedal was depressed, and the brake pedal felt soft. The contact depressed the brake pedal to the floorboard while slowing the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, who referred the contact to a local dealer. The vehicle was diagnosed, and it was determined that the HECU was leaking, causing the brake booster and other braking systems to fail. The vehicle was repaired. The manufacturer was not informed of the failure. The contact was advised by an independent mechanic that the brake failure for the year, make, and model was known by the manufacturer. The failure mileage was approximately 130,000.

The contact owns a 2013 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the backup prevention camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.