2011 Lincoln MKX Complaints

The contact owns a 2011 Lincoln MKX. The contact stated that while shifted into reverse(R), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Rear camera quits working or it works only upside down. The seatbelts are deteriorating.

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. I talked to a mechanic and they said they see this issue frequently. There is a recall 25S42 from April 2025 for something similar but it includes a 2015 Lincoln MKC but not the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall.

Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and then Lincoln, they all asked my mileage. My mileage is 134,000, and 13N02 says it is effective up to 150,000 miles. The Ford document does not mention being VIN specific and my car is listed, a 2011...