2018 Lincoln MKC Complaints

The contact owned a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to reverse out of their driveway in the rain at approximately 2 MPH, the back-over prevention camera display of the rear view of the vehicle was distorted, and the contact was only able to see a black image. The contact was unable to identify what the image was, and the back-over prevention system did not notify the contact of any objects with its chime/alarm. The vehicle continued to move in reverse and ended up crashing into a tree. The vehicle's rear passenger side was damaged. The contact was able to exit the vehicle and had not received any physical injuries. The contact stated they had suffered anxiety as a result of the crash, and medical attention was...

Coolant intrusion in engine

The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the failure was due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact referenced NHTSA Campaign Number: 25V685000 (Equipment); however, the VIN was not included in the recall. The failure mileage was approximately 42,000.

The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Car had engine light come on, was told from dealer need completely new engine despite only 70k miles. Is a known issue, please protect US consumers.