2018 Lincoln MKC Complaints

Misfiring and then smoke in tail pipe. Just hit 70,000 miles and the engine needs replacing. A defect that's been known since I bought the car.

I am thoroughly disappointed and overwhelmed. My vehicle has 122,000 miles on it. Yes that may be considered many for some but this vehicle has been taken care of extensively and all routine scheduled maintenance has been performed. I purchased from Preston Ford in Pittsville, MD and the vehicle had 48000 miles as a used vehicle. I have had many minor issues,(fuel flap), A/C issues and 2 recalls for back up camera and the vehicle had a recall stating the car may catch on fire so don't park near other structures. Supposedly both recalls were taken care of by the seller of my vehicle. Now I am told I need a new engine, my engine light came on and I thought it was the purge valve assembly. Now this is my first Ford product so I am sad to report this. I still owe on this car and was told a new engine would cost about 10,000. I use the car for work and is my livelihood. I do not know who to contact and would hate to see someone else with this same experience. I feel if you take care of your...

Check engine light came on. Next day had a diagnostic run on it and found the coolant intrusion into cylinder 2. A new TSB 19-2208 was recommended. Talked with dealership and they advised to contact Ford Customer Care, who had Roadside Assistance come and pick up the 2018 Lincoln MKC and take to dealership. Dealership called to advise that the cost to me would be $9400!!!. Called Ford Customer Care again and was told that there is no recall or program to assist with repair, BUT....if enough people make a call in then down the road there "might" be a recall. My info will go to Corporate, however, being as the car is years, 9 months old --there probably won't be any help. My vehicle ONLY has 59, 300 miles on it.!!!! While it is NOT a customer issue, but a FORD issue, and FORD has replaced OTHER TSBs, this one doesn't seem have enough "call-ins" yet to get FORD's attention.

Dealer confirmed there is a coolant intrusion in the engine and the engine needs to be replaced due to a known defect.

The check engine light came on and car started to over heat when taken into shop was told need to replace entire engine this is a known issue in these make / model cars with these engines and it is not being addressed