2017 Lincoln MKC Complaints

The engine in my 2017 Lincoln MKC (2.0L EcoBoost) has a documented manufacturing defect where the cylinder block design allows coolant to leak into the combustion chambers. This has caused persistent, unexplained coolant loss and rough engine performance on cold starts since February 2025, matching the diagnostic criteria in Ford TSB 19-2346. The defective engine assembly is available for inspection. This condition creates a significant safety hazard, including sudden power loss (Limp Mode) in traffic and a risk of engine fire from cracked cylinder heads. While Ford provided a service program (21N12) for 1.5L engines, they have failed to issue a safety recall for the 2.0L variant despite identical failure modes. This vehicle is part of the class in the consolidated litigation Miller, et al. v. Ford Motor Company (Case No. 2:20-cv-01796). I am filing this to assist NHTSA in determining the necessity of a mandatory safety recall.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with a misfire coming from the engine, with the check engine warning light flashing on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.

Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably 20,000 or whatever it may have been worth when it ran... Paperweight. It's just sputtering and spitting out loads of smoke as described in original TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head gasket leaked coolant into the engine and now the engine is not working and needs replaced.

The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.