2017 Lincoln MKC Complaints

The contact owns a 2017 Lincoln MKC. The contact stated upon starting the vehicle, the vehicle idled roughly, and there was white smoke coming out of the exhaust. The contact stated that the vehicle was experiencing excessive coolant consumption, and the low coolant temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced due to coolant intrusion. The vehicle was then taken to an independent mechanic, where it was determined that the engine replacement was not required, but the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000.

The contact owns a 2017 Lincoln MKC. The contact received a second notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.

Dear NHTSA Safety Defects Investigation Team, I am filing a safety complaint regarding my 2017 Lincoln MKC involving a child entrapment incident. On 05/17/2026, my vehicle locked itself while the engine was running, the key fob was inside the vehicle, and my [XXX] child was still inside the car. I was unable to gain entry to the vehicle and had to call 911/emergency responders for assistance. It took around 30 minutes from the time the vehicle got locked and for me door to be opened by the towing company sent by the 911 operator. Thankfully, the AC was turned on and my child was unharmed. The vehicle should not have allowed itself to lock under these conditions with the key present inside the cabin. This created a serious safety hazard involving a trapped child. Compounding the issue, the LincolnWay remote access system no longer functions because the vehicle’s original 3G modem became obsolete after U.S. 3G cellular shutdowns. As a result, I no longer had access to remote unlock f...

Lincoln MKC 2017 Engine failure due to Coolant leak. Bought new Lincoln MKC 2017. The current mileage is 52, 500. Upon Starting, engine would shake for about 10 seconds. The Engine light would come ON. Engine light would turn OFF and ON for few weeks. The Dealership diagnostic indicated code P0301. I was advised Full Engine replacement. Currently the Engine is not starting at all. I have heard it's a design issue with the Engine. I have contacted multiple Lincoln dealerships, and each one has its own engine replacement costs. Lincoln Concierge declined my request to help in anyway although it seems to be a design issue with the Engine.

I took my vehicle to the local Ford dealership for service due to a check engine light being on. They pulled the spark plug and found the cylinder full of coolant and found TSB-22-2229. I called Lincoln and was told they wouldn’t assist me because I fell outside their time and mileage limits. This issue should have been a recall due to their defective engine design. Engine replacement is very costly and the company should take responsibility for this flaw.