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Power Train, electrical System, engine
04/15/2023
I brought my car to Kendall Lexus for repairs as well as a recall on the starter solenoid. They charged me about $1,200 for these repairs, including the installation of a new starter. Unfortunately, the newly installed starter failed within a month of its replacement, causing significant inconvenience and safety concerns. Upon discovering the issue, I immediately contacted Kendall Lexus to report the problem. They agreed to have the car towed back to their dealership for further inspection and resolution. However, instead of taking responsibility for the faulty part they had installed, they had someone from Toyota contact me, stating that they wouldn’t address the problem due to my car’s age and referencing “loose wires” as the potential cause despite the fact that they were the last ones under the hood and had no problem with wiring or the age of the vehicle until they were asked to repair a faulty part they installed. I was shocked by this response, as my vehicle was in good runni...
