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Unknown Or Other
04/22/2026
Standard opening of sunroof, the a part of the wind deflector snapped, without any abnormal incident or misuse. This caused the glass to be misaligned and other damage to the sunroof track. Estimated cost $6000. No warning and no prior damage for causation.
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Unknown Or Other
04/01/2024
This is a follow up to the above referenced case #XXX This has been reported to the Attorney General’s Office and they have requested that I send along the following information to your office. I purchased a 2022 Kia Telluride approximately 2 years ago. At the time, I also purchased a 100,000 mile extended warranty from KIA. The cost was $3,200. Since owning the vehicle, I have had a problem with the heating system. I contacted the Balise KIA dealership, West Springfield, MA where the car was purchased to have the heating system checked out. It is still not working correctly! The most recent attempt by KIA to fix the heat was 2/2/26 and was not successful. KIA stated “there is no fix”. Please refer to invoice #XXX. Driving a car with little or no heat is unacceptable. I was told that if there ever was a fix, the warranty would cover it. I was also charged a diagnostic fee of $159.95 which I paid, but did not agree with. This fee is charged if a customer decides against having th...
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Visibility/wiper
04/20/2026
Windshield cracks so easily, slightest road debris creates a chip then crack
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Unknown Or Other
03/10/2026
I was driving down the highway at 73 MPH and the sunroof shattered sending glass into the interior of the car, onto me, and into my clothes. It sounded like a gunshot and was terrifying.
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Unknown Or Other, visibility/wiper
03/10/2026
After a long winter in northern ILLINOIS, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest KIA dealer to me . Castle KIA in McHenry IL. The Kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.
