-
Electrical System
06/13/2025
The instrument cluster software on this 2023 Sportage Hybrid EX AWD was never updated prior to sale. Software version USA.S5W_M.V008.001.220504 (dated May 2022) was confirmed via the vehicle system information screen on March 17, 2026. A Kia Consumer Affairs supervisor confirmed on a recorded call the same date that this version predates recall SC270 by approximately one year, and that the vehicle is missing all software updates from fall 2022 through 2024. The supervisor further confirmed the OTA system cannot bridge this gap and dealer intervention is required. The vehicle was purchased from the selling dealer on June 13, 2025 — over two years after SC270 was issued in May 2023. The dealer had software update capability since spring 2024 per Kia's own records. The recall has not been completed as of the date of this filing. Safety risk: instrument cluster may fail to display tire pressure, warning lights, and critical safety indicators upon startup per the recall description.
-
Back Over Prevention, forward Collision Avoidance
02/18/2026
While actively parking, my car accelerated and slammed into a wall an arm's length away. The collision was impactful enough to cause my seatbelt to engage and slam into my sternum. While attempting to turn off the car, the computer system glitched, engaging all three different drive modes (N, R, D). The breaking command I gave the vehicle was ignored, and the vehicle accelerated into the parking garage wall. No front collision assist or safety feature engaged. The vehicle is currently at a repair shop with the damage cost totalling $17K. The MFR recently inspected the car in Decemeber when the lease expired and I purchased the vehicle. Prior to that in October, the car came to a full stop and turned off on the highway.
-
Unknown Or Other
02/01/2026
On Feb 1, 2026, while driving my panoramic ceiling on my 2023 Sportage just imploded . It sounded like a bomb or a gun was shot. The dealer didn't want to take ownership of the accident and had to file a claim through my insurance. There is more than 2000 cases of this just in 2025 alone. They stated something must of hit it. There was no one on the road that morning and it was right in the middle. I park in my garage at home and at my work location. Not 1 crack or any type of damage was done prior to this incident.
-
Electrical System
12/17/2025
12 V battery fails everyday and needed to press the 12 V boost button. Sometimes alarm turns on middle of the night.
-
Electrical System
02/05/2026
My dash and infotainment system shuts down and restarts as I'm driving. It's only happened twice so far 4 days apart. There's no error code and my diagnostics check out fine.
