2017 Kia Sportage Complaints

The contact's mother owned a 2017 Kia Sportage. The contact stated that while her brother was driving at an undisclosed speed, the vehicle lost motive power. The contact's brother parked the vehicle, rolled down the window, and became aware that there was smoke coming from under the hood before the vehicle caught on fire. The contact's brother exited the vehicle and ran away from the vehicle. The contact's brother called the contact and the police about the fire. The Police, bomb squad, and firefighters arrived at the scene. The firefighters extinguished the fire. The Police, bomb squad, and fire department reports were filed. The contact's brother received medical treatment for a severe asthma attack. The vehicle was towed to a tow yard, but the insurance company had not yet declared the vehicle a total loss because the vehicle only had liability coverage. Upon investigation, the contact's brother discovered that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitche...

Unexplainable issues with brake pedal. Makes noise inside cabin that sounds like a squeaky door. Happens when depressing brake pedal at 20mph or less and does not in reverse. Pedal feels odd, somewhat pulsating and when turning, I believe, the front passenger wheel pulls. Steering wheel is noticeably affected also, noting a jerking sensation. Several mechanics are unable to identify the issue. There are no dash lights on.

While driving on the interstate at highway speed with cruise control engaged, the engine suffered sudden catastrophic failure with absolutely no prior warning, warning lights, knocking, stalling, or other symptoms. The vehicle became inoperable immediately. The repair estimate is $6,500 for engine replacement. The vehicle is a 2017 Kia Sportage equipped with a Theta II 2.4L GDI engine, confirmed by service campaign SC340 on file with NHTSA. Two safety recalls remain incomplete on this vehicle: 21V137 and 22V703. The Knock Sensor Detection System software update campaign SC340 was never completed prior to my purchase of the vehicle in February 2024 from a used car dealer, despite being issued in July 2018. Kia Consumer Affairs indicated the claim would likely be denied due to the incomplete KSDS update, despite that update predating my ownership entirely. A dealer appointment had been scheduled for June 26, 2024 to address outstanding recalls prior to this failure occurring.

Window regulator failure - power window could not be rolled up. Had to be replaced.

My 2017 Kia Sportage has experienced excessive oil consumption, cylinder #3 misfires, loss of power, and highway stalling events. The dealership initially documented engine damage and indicated findings consistent with internal engine failure, including concerns related to metal contamination and cylinder damage. These issues appear consistent with numerous complaints from other Kia owners involving the same engine family. Kia has since backtracked on prior findings, and both Kia and the dealership have stopped responding to my requests for clarification and documentation. The cylinder damage and related engine failures appear to be symptoms of a larger engine defect that poses a safety risk due to sudden loss of power and stalling while driving. I request that NHTSA investigate these recurring engine failures and Kia’s handling of these claims.