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Power Train, engine
01/20/2024
The contact’s son owns a 2015 Kia Sportage. The contact stated that the vehicle experienced lunging and the engine seized. There was no warning light illuminated. The vehicle was towed to the contact’s residence. The contact used an ODB scanner to diagnose the vehicle and retrieved DTC codes related for: camshaft timing in cylinder bank 1 advanced, low oil, phaser stuck, faulty sensor, failed valve control solenoid, and worn timing components. The contact had the vehicle towed to the dealer where a diagnostic test was performed, and the contact was informed that the internal engine failure was likely due to low oil pressure. The dealer also stated that the engine oil level was good and recommended that the engine be replaced. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The contact filed a case regarding the failure; however, the case was denied by the manufacturer. The failure mileage was approximately 111,508.
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Engine
01/01/2020
Having to refill the oil every week ! This has been check over and over and they can’t find nothing my engine needs to be replaced ! Burning way too much oil and costing me too much money to keep refilling.
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Fuel/propulsion System
02/05/2024
[XXX] Kia Dealer replaced the 2015 Kia Sportage engine under an extended warranty not a recall. (10 months ago) Kia failed to notify us there was a connection issue of the high pressure fuel line on replacement motors. [XXX] daughter drove from Boston to Maine when she arrived home gas vapors were coming out the front grill and between the hood and windshield. When I removed the plastic engine cover and had her start the car fuel sprayed out everywhere. 2-6-24: Kia dealer wont repair the leak because the engine was replaced under an extended warranty and not a recall. 2-7-24: Charles, a supervisor at Kia Customer Care said the same thing, sorry but nothing I can do. So let me understand what you are saying. If two 2015 Kia Sportage come in and both get the engines replaced , one under a recall the other under an extended warranty and then it is discovered that the pipe that connects to the high pressure fuel pump may have been damaged , misaligned or improperly fastened during replac...
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Unknown Or Other
02/02/2024
I had the anti-theft security upgrade on my Kia done and it was still easily stolen in minutes from my driveway. The upgrade did absolutely nothing.
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Engine
10/31/2023
The engine began knocking on a crowded roadway. The Kia dealership noted an engine recall, but that engine replacement claim was denied because a KSDS sensor update was not completed prior because the corporate office did not have my updated address, and I never got the recall letter.
