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Structure
08/01/2020
THE VAN'S SLIDING SIDE DOORS NO LONGER OPEN DUE TO PLASTIC CLIPS IN THE TRACKS BREAKING. THE DOORS CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. BOTH DOORS BROKE THE SAME DAY. MY SON IS IN A WHEELCHAIR AND WE USE THE SIDE SLIDING DOOR WITH A RAMP TO GET HIM IN HIS WHEELCHAIR INTO THE VEHICLE. HE IS FIVE AND WAS TRAPPED IN THE VEHICLE. WE HAD TO OPEN THE BACK HATCH AND FOLD DOWN THE REAR SEATS IN ORDER TO GET HIM IN HIS WHEELCHAIR OUT. THIS IS NOT A SAFE SITUATION. I CAN NO LONGER RIDE HIM OR ANY PASSENGERS IN THE REAR OF THE VEHICLE BECAUSE IT'S AN ENTRAPMENT ISSUE IF I WAS TO BE IN AN ACCIDENT. I NOTE THAT THIS SAME ISSUE HAS BEEN ADDRESSED WITH A RECALL ON LATER YEAR MODELS THAN MINE, BUT HAS YET TO BE RECALLED ON THE 2008.
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Suspension
09/24/2020
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING AROUND A CURVE, THE VEHICLE VEERED OFF THE HIGHWAY AT 55 MPH DOWN INTO AN INCLINE. THE VEHICLE CRASHED INTO A TREE IN A YARD. IT WAS DISCOVERED THAT THE CONTROL ARM ON THE DRIVER'S SIDE WAS RUSTED AND FRACTURED IN THREE PLACES. THERE WERE NO INJURIES THAT CAUSED ANYONE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE AREA. THE DEALER BERGSTROM KIA OF APPLETON (2445 W COLLEGE AVE, APPLETON, WI 54914 (920) 993-3000) TOLD THE CONTACT TO CALL THE MANUFACTURER. THE CONTACT WAS SENT TO THE RECALL SECTION AND SENT PICTURES OF THE CRASH. AFTER SEVERAL CALLS, THE MANUFACTURER CONCLUDED THAT THEY WOULD NOT OFFER ANY ASSISTANCE. VIN TOOL SEARCH CONFIRMED THE VEHICLE HAD A PENDING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V387000 (SUSPENSION).THE FAILURE MILEAGE WAS 171,000.
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Electrical System
05/20/2019
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT HAD ILLUMINATED. AFTER RESTARTING THE ENGINE, THE ODOR OF BURNING RUBBER WAS PRESENT AND SMOKE WAS SCENE COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE FAN MODULE WAS FAULTY. THE FAN MODULE WAS REPLACED BUT THE FAILURES CONTINUED TO OCCUR. THE VEHICLE WAS EXAMINED BY A SECOND INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
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Service Brakes, Hydraulic, electrical System
06/05/2020
TL* THE CONTACT OWNS A 2008 KIA SEDONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GREENWAY KIA OF RIVERGATE (1536 GALLATIN PIKE N, MADISON, TN 37115) AND WAS REJECTED TO BE SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT PART WAS NOT YET AVAILABLE AND PROVIDED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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Unknown Or Other
08/04/2020
WHILE DRIVING AT 55MPH 2 LANE RUAL ROAD CHECK ENGINE LIGHT CAME ON THEN AFTER MIN LATER ESC OFF LIGHT CAME ON AND ALL THE SUDDEN I LOST ALL THROTTLE AND RPM GAS PETAL TO FLOOR AND WOULD ONLY COST AT 20MPH AND LESS ON INCLINE ALMOST REAR ENDED DUE TO LOSS OF THROTTLE WITH NO NOTICE TO TRAFFIC BEHIND ME .. TURNED ON EMERGENCY FLASHERS FOUND A PLACE 10 MILES DOWN THE ROAD TO PULL OFF .. NO CELL SERVICE IN RUAL AREA CRANKED VEH BACK UP AND ALL LIGHTS WERE OFF STARTED AND THROTTLED RIGHT FOR ABOUT A MILE THEIR WAS NO RAIN SNOW JUST SUNNY DAY ..HAVE CALLED KIA THEY SAID THEY HAVE NEVER HEARD OF SUCH SINCE WE HAVE THE COVID .. I WENT ONLINE AND SEE ALOT OF COMPLAINTS ABOUT THIS ISSUE SO I HAVE NO FAITH THAT KIA WILL FIX IT SINCE ALL THE REVIEWS .. I HAD A THROTTLE POSITION SENSOR ORDERED IT THRU KIA WHICH AT FIRST THEY SAID THEY COULD NOT SELL THE SENSOR ONLY BUT THE WHOLE THROTTLE BODY.. I HAD TO REFER THEM TO A TSA BULLETIN AND GUESS WHAT THEY COULD ORDER ONE AT $40 COMPARED TO $350 .. I R...