2018 Kia Optima Complaints

See attached document for complaint.

I was run off the road by a drunk driver I hit a tree at 35MPH MY AIR BAGS DID NOT DEPLOY NOR DID MY SEAT BELT LOCK!!!! I NOW HAVE MULTIPLE INJURIES I HAVE BROKEN BONES ALL THROUGHOUT MY FACE!!!!! A SEVERE CONCUSSION!!!!! Any time I call the the customer care center and try and get information or call someone I either get hung up or gave the run around and then hung up on my mother in law has also tried calling and have received the same response this is so unacceptable and unprofessional.

I’ve had my 2018 kia optima for round about two years.I only got this car because they refused to replace my previous engine on my 2015 Kia optima,even though I had a warranty but that’s another story(Kia on the Blvd).This car have given me problems from the start.Going through oil in less than a month,which they can never find a leak,not being able to go over a certain speed before I start to hear noises.Ive complained about noises,they act like they can’t hear,and said nothing is wrong with the engine when previously checked.My check engine light has came on twice and both times the car was malfunctioning on the highway resulting in me have to get a tow.First it was plugs replacement now I need a whole new engine.I really don’t know what to do at this point.I believe they sold me a faulty car

Purchased vehicle from a used car dealership. Had it a few months before brake pedal started losing pressure and going to floor. Had master cylinder replaced. A few months later, brake light started coming on when accelerating. New master cylinder had leaked into brake booster. Had master cylinder replaced along with brake booster. A few weeks later and brake pedal is losing pressure again

The car burns oil within a week of getting an oil change. It was only driven a 200 miles before all of the oil was burned out. This has been a consistent issue with this car that the oil burns at an extreme rate. This is a safety risk as it could lead to engine overheating, the engine could stall out due to the fast burning of the oil, or a potential fire hazard while driving. The oil light will come on for a second and at that point, the oil is already EXTREMELY too low. I brought the car to the mechanic and they have told me multiple times that there is no leak or anything. The mechanic says that the car simply is burning oil too fast.