2024 Jeep Wagoneer S Complaints

What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails frequently; it once sat for 12 hours with zero charge gained despite "green" indicators. We deal with constant "ghost" issues: the car jolts unexpectedly, the "Creep" setting glitches (causing it to roll into traffic or roll backward on hills), and the parking brake slams on by itself while reversing. Recently, the backup camera went black while backing out, and sensors beeped at phantom objects. The power trunk even closed on its own, nearly hitt...

While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).

EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership where it still cannot turn off.

Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s

While driving on highway, message saying “stop safely vehicle will shut down soon” appeared on dashboard. At that time the acceleration would not respond forcing me to drive max speed of 30 mph that decelerated further.