2021 Jeep Renegade Complaints

I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on XXX. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily purchase...

I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on June 1, 2024. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily...

I was driving down the road and the car turns off. Everything turns off, no lights, no nothing and it won't crank again. And then I had to call a wrecker truck and the oil was on top of the motor and back of the tailpipe. I couldn't even get it out of the road. I am so thankful my granddaughter was not in there And I'm glad I wasn't on the interstate cuz if I was that would have been bad

The component that failed, or I think is failing is the forward collision warning thing on my car. If the component actually went off, I could have cause a multiple car crash depended on who was behind me while I was driving. It has been reproduced by multiple drivers based on my research. The vehicle component has been inspected by police, lemon law firms and manufacturers and confirmed that it is an issue. No warning lamps or messages appeared, it came up multiple times randomly while I was driving, and has almost triggered every time. When I first opened the car it was fine, but I'd say about a year ago it showed up.

The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.