2016 Jeep Patriot Complaints

The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was coasted to the shoulder of the road. While attempting to restart the vehicle, the vehicle failed to start. The vehicle was taken to the dealer, where it was diagnosed with a failed crankshaft position sensor. The contact was informed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The failure had occurred several times. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 126,000.

Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, clicking sound from air vent seems to be a electrical issue. Key is starting to bend from ignition shape also. We replaced the key multiple times. New brakes and new rotors but car screeches and sounds like brakes are old but they’re brand new. Car sounds like struggling when accelerators.

Vehicle stalls when idle at stop signs or stop lights. When restarted while driving engine stops running. Idling is sporadic.

Vehicle began not accelerating and then shut-off. Check engine light was not on, but it sputters. I put it in the shop and was told it's the engine and needs replacing.

The driver headrest deployed without being in an accident. Took my vehicle to Phillips Chrysler Jeep Dodge Ram dealership on November 24, 2025 and the associate informed of the recalls/warranty I have. The invoice comment from the dealership "Performed inspection driver side front headrest has failed cannot replace due to part being discontinued." This results in driving a vehicle that is unsafe. I spoke with Chrysler hotline regarding the issue 12/2, 12/3, 12/8, 12/17 and was given a case # 94878288 which was closed without the problem being fixed/repaired. Just trying to get this issue resolved while the part is a recall and covered through the warranty.