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Engine
04/26/2025
The contact owns a 2015 Jeep Patriot. The contact stated while driving 30 MPH, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to Customer Satisfaction Program: S18: (Engine Oil Consumption); however, the vehicle was not included in the program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
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Power Train
02/07/2025
crankshaft went out I replaced it and 5 months later I'm replacing the crankshaft sensor again the 2016 have a recall why dose not the 2015 same issue and it's a problem
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Seats
01/27/2025
My vehicle's driver side headrest deployed for no reason at all. This happened approximately August 2024. I'm the only person who drives this vehicle. I went into my car and to my surprise I noticed that it had deployed. Since I wasn't driving the vehicle when it deployed , it must have happened when the vehicle was parked in my driveway. November 11, 2024, I brought my vehicle to a repair shop to replace a crankshaft sensor and while the vehicle was there I asked them to reset the headrest. They said that they could not reset it and that the headrest would have to be taken apart in order to fix it and that it would be expensive to fix. So since the headrest was not my priority at the time and I didn't want to spend a lot on it, I told them to not fix it. They also said that Chrysler "might" recall the headrest in December 2024 so to bring it back to them once there is a recall.
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Fuel System, Gasoline, engine
10/09/2024
The contact owns a 2015 Jeep Patriot. The contact stated that after refueling the vehicle, the check engine warning light illuminated momentarily while starting the vehicle and while driving. The contact stated the failure had been recurring after refueling the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
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Wheels
11/02/2024
The contact owns a 2015 Jeep Patriot. The contact stated while driving 30 MPH, there was an abnormal high pitched whining sound coming from the rear of the vehicle. The contact stated that while depressing the accelerator pedal the sound was getting louder. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.