-
Electrical System
10/10/2024
Driving the car on the road the car stalled went off and I could not turn it on at all. It has to be towed to the dealership. Luckily, we avoided an accident
-
Visibility/wiper
07/01/2024
The front windshield in our vehicle is severely distorted and causes other vehicles and objects to appear to be in different positions when viewing objects greater than 30° from the center of the driver's perspective. This is a well-documented manufacturing issue with the early build Grand Wagoneers. There is a technical service bulletin with an overview of the problem (23-015-22). We brought our vehicle to an authorized dealer on [XXX]. The service technician could see the issue instantly as we were parked next to a stair railing that severely distorted when viewed through the windshield. He created a report and passed it on to Wagoneer customer care. Although this is not covered in our warranty, we are still working to have the issue resolved through the factory. Multiple people have reported this issue and the only remedy is to replace the original glass with the manufacturing defect. Wagoneer Customer service has acknowledged this and actually posted the technical service bu...
-
Visibility/wiper
08/06/2024
Front windshield cracked in the middle where the rear view mirror and rain sensor is. No stone chip damage visible or obvious
-
Electrical System
10/13/2023
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving 60 MPH, the instrument cluster, Wi-Fi, A/C, Cruise Control, and Navigation System went blank, and failed to display any information. The contact stated that the vehicle had not lost power. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed a software update to be completed; however, the dealer stated that the update was not available from the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
-
Steering, service Brakes, Hydraulic
04/29/2024
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.