2022 Jeep Grand Wagoneer Complaints

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving at approximately 50 MPH, the ABS, the ESC, and the Parking Brake warnings illuminated. The contact stated that the brake pedal felt loose and travelled to the floorboard upon depression; however, the vehicle failed to respond. The contact shifted to neutral (N), and the vehicle decelerated. The contact stated that she was picked up by her husband, who then drove the vehicle to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the same failure had previously occurred while reversing (R) out of the driveway. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that after entering the vehicle, it was discovered that the front passenger's side seat lumbar section had erroneously bulged outward making the front passenger’s seat extremely uncomfortable. Additionally, the contact stated while seated, the front passenger's head did not comfortably reach the headrest. The vehicle was taken to the local dealer, where it was determined that the front passenger’s seat lumbar module was faulty and needed to be replaced. The vehicle was repaired but the failure recurred with the front driver's side seat several months later. The front driver's side seat was not yet repaired. The manufacturer was not contacted regarding the failures. The failure mileage was 51,000.

Dear NHTSA, I am filing this complaint regarding a serious and ongoing turbocharger and engine problem in my 2022 Jeep Grand Wagoneer. Despite being one of Jeep’s flagship luxury vehicles, my SUV has experienced repeated engine warning lights, loss of power, and now complete turbo failure—all within 57,300 miles and under warranty. Soon after purchase (used, low mileage), the check engine light began appearing repeatedly. The dealership (Jeep Pearson, Broad Street, Richmond, VA) performed several repairs and software resets, but the problem always returned. Recently, I was informed that the turbocharger must be replaced—an alarming issue for such a premium vehicle. These failures have created safety risks including: Sudden loss of acceleration while driving on highways or merging. Hesitation or delayed throttle response, leading to unpredictable behavior in traffic. Concern about engine stalling or overheating from repeated malfunction. I have already escalated the issue to Jeep Brand...

At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the passenger side of the vehicle and after much research, this appears to be a very common theme for these parts and we are concerned as a consumer to spend close to $1,000 to replace this safety equipment to only have the same thing happen again. Need help as Jeep and the local dealership are unwilling to offer any assistance.

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed th...