2021 Jeep Grand Cherokee L Complaints

  • Power Train, electrical System 03/10/2026

    At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shifts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly.

  • Unknown Or Other 03/24/2026

    I just traded for this car! I am a [XXX] male! After I had already signed the Paperwork Then and only then I was told there was only one key FOB! Living in a remote area of the mountains I would have Never bought the car if I had known this! Not having a back up key is like not having a spare tire! It could actually be life threatening for a [XXX] ! I was told I could get a Fob online and any locksmith could program it! Then I find out it is not true! Only the Jeep dealer can do that! I then take the OEM Fobs I got to the Jeep dealership and was told they would not program them! Then give me extremely high quote in the hundreds of dollars! A quote so high that as a [XXX]I could never afford! They were extremely hateful! So now I am dependent on a car that could leave me stranded on a desolate mountain road! After some investigation I was told that certain car dealerships actually will purposely throw one of the keys into a refurbish box and then charge extremely high fees for a key to...

  • Power Train 09/20/2025

    The contact’s wife owns a 2021 Jeep Cherokee L. The contact was informed that the “Service 4WD” message was displayed. The vehicle was taken to the dealer to be diagnosed; however, the contact was not informed of which part had failed or needed to be replaced. The vehicle was not repaired because parts were not available to perform the repair. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 75,700.

  • Steering, electrical System, air Bags 02/27/2026

    I am reporting a failure of the Steering Column Control Module (SCCM) in my 2021 Jeep Grand Cherokee L Overland. The failure is manifesting as an error message saying "service transmission" and the code that it is throwing says that the paddle shifters are overheating. This component is identical to the modules currently under Safety Recall 36B (NHTSA 24V-199) and Equipment Recall 15B (NHTSA 24E-025). The manufacturer has admitted that these modules possess an internal weld defect that prevents the driver’s side airbag from deploying in the event of a crash. Despite the clear safety risk and the fact that this model year/body style (WL) is the primary population for this defect, the manufacturer (Stellantis/Jeep) refuses to cover the repair, stating my specific VIN is not "flagged" in their internal database. I am concerned that the scope of the existing recalls is too narrow and that my vehicle is currently being operated with a non-functional or unreliable driver's airbag system due...

  • Steering 03/10/2026

    After the vehicle was parked on my driveway overnight, I started driving and i got this Steering warning lights Service power steering messages Multiple electronic systems glitching at the same time I had to stop in the middle of the street because the steering wheel was super hard. I was not able to turn any way. after a few minutes I turned off the vehicle and called the dealership to see if there was anything I could do. A temporary fix after restarting the car happened and I was able to take it nd have it looked at, but they wanted to charge me $250 to do an inspection.

View Complaints for Other Jeep Grand Cherokee L Years