2013 Jaguar XF Complaints

2103 JAGUAR XF AWD FAILURE OF JAGUAR OEM 13-18 XJ 3.0L-V6 RADIATOR-WATER PIPE C2Z31644 CAUSED THE ENGINE TO OVERHEAT AND STOP ON A BUSY HIGHWAY. THIS ITEM IS KNOW TO FAIL DUE TO POOR QUALITY AND/OR DESIGN. THE CAR COULD NOT BE DRIVEN OFF THE HIGHWAY AND DRIVER HAD TO EXIT THE VEHICLE CAUSING A SAFETY HAZARD FOR THEM AND OHTER DIRVERS.

JAGUAR STATEMENT: MY 2013 JAGUAR XF WAS UNDER WARRANTY UNTIL SEPTEMBER 2018. I TOOK IT IN FOR SERVICE AND WATER COOLANT LEAK; WHILE DRIVING OUT OF MY GARAGE DOWN MY STREET THE COOLANT WARNING LIGHT CAME ON SO I PARK IT AND HAD IT TOWED TO MY LOCAL JAGUAR DEALERSHIP TO BE LOOKED AT. IT WAS SERVICED AND THE LEAK REPAIRED; AS I WAS TOLD AUGUST 8, 2018 40,000 MILES. JULY 2019 SAME PROBLEM (AT 46,000 MILES) RESURFACED AND DAMAGE MY ENGINE. I WAS DRIVING ON THE HIGHWAY 820 AND MY WARNING COOLANT LIGHT CAME ON THE HOOD OF THE CAR STATED TO SMOKE; BY TIME I WAS ABLE TO PULL OVER SAFELY THE CAR SHUTDOWN. I THOUGHT IT WAS JUST SAFE FEATURE; TURNS OUT THE COOLANT LEAK IN TO MY ENGINE AND DAMAGE IT BEYOND REPAIR. THE COOLANT REPLACEMENT AND PARTS WAS STILL UNDER WARRANTY. AUGUST 28, 2019. THE DEALERSHIP STATED THAT JAGUAR CORPORATE DENIED MY CLAIM. HOWEVER, AS I WAS TOLD BY THE REP JOSE FERNANDEZ. IN ADDITION JOSE, STATED THAT PARK PLACE JAGUAR GRAPEVINE, TX DEALERSHIP WILL LOOK INTO WHAT...

I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?

I HAVE A BIG ISSUE WITH MY DASHBOARD STARTING TO COME APART BECAUSE OF THE ADHESIVE JAGUAR USED TO HOLD DOWN THE LEATHER IS NOT HOLD. HOW MANY COMPLAINTS NEED TO BE DOCUMENTED BEFORE JAGUAR ADDRESS THE ISSUE. I HAVE RESEARCHED AND FOUND THAT JAGUAR IS USING STAPLES ON THE REPLACEMENT DASHBOARDS TO KEEP THIS FROM OCCURRING BUT WHAT ABOUT MY CAR?

TL* THE CONTACT OWNS A 2013 JAGUAR XF. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE THEN STALLED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO BAKER MOTOR COMPANY OF CHARLESTON, INC. (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V341000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.