2018 Infiniti Q50 Complaints

The contact owns a 2018 Infiniti Q50. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the front passenger seat and passenger seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

The contact owns a 2018 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the front passenger Occupant Classification System (OCS) sensor became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the front passenger OCS sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,200.

I am submitting this complaint regarding a safety defect in my 2018 Infiniti Q50, which was manufactured prior to May 1, 2018. Despite matching the make, model, and production timeframe associated with an existing Infiniti recall for backup camera failures, my specific vehicle is not included in the recall population. The backup camera in my vehicle intermittently fails to display an image or presents a blank or distorted screen when the vehicle is placed in reverse. This defect significantly impairs rear visibility and increases the risk of a collision, particularly in situations involving pedestrians, children, or obstacles that may not be visible through mirrors alone. The backup camera is a critical safety feature, and its failure directly compromises safe vehicle operation. The exclusion of my vehicle from the recall is concerning, given that it shares the same model year, platform, and manufacturing period as those already identified as defective. This suggests that the defect...

Odometer Fraud. The contact purchased a 2018 Infiniti Q50. It was discovered that there were three separate mileage discrepancies. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 50,370; however, at the time of registration, it was discovered that the mileage had been rolled back from 54,000 to 28,630 miles. The mileage before the vehicle was purchased was 47,650.

Filing this complaint regarding a safety-related defect involving the turbocharger system on my 2018 INFINITI Q50. The vehicle has approximately 46,000 miles and is 8 years old. INFINITI/Nissan has acknowledged through its own Technical Service Bulletins (TSBs) that turbocharger failure on 2016–2018 Q50 3.0T vehicles is a known defect. Nissan’s documentation identifies issues such as turbo oil seal leaks, reduced engine power, smoke, and potential catastrophic engine failure, and provides an extended warranty of up to 10 years or 120,000 miles due to the safety risks associated with sudden power loss. My vehicle experienced turbocharger failure consistent with these known defects, resulting in loss of engine power, which presents a serious safety hazard, particularly during highway driving, merging, or intersections. Sudden loss of propulsion increases crash risk and endangers vehicle occupants and others on the road. In some cases, turbo failure can occur with little or no warning, fu...