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Engine And Engine Cooling
10/28/2021
The contact owns a 2011 Hyundai Veracruz. The contact stated the battery light was previously flashing. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 125,000. Repair was finally made four months after taking the vehicle to the dealership. Vehicle is running now; however, manufacturer refuses to reimburse expenses related to replacing the vehicle battery, which was damaged by the original recalled defect. Contact submitted a claim to manufacturer for reimbursement, but was denied with no reason g...
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Engine And Engine Cooling
11/13/2021
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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Engine
11/12/2021
2011 HYUNDAI VERACRUZ. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO A SAFETY RECALL.
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Engine And Engine Cooling
09/01/2020
The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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Engine And Engine Cooling
05/15/2021
The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that there was oil leaking from the front cylinder bank cover gasket and dripping onto the alternator. The contact stated that the alternator was replaced for a second time however, the failure persisted. The contact also stated the vehicle had an abnormally strong burning oil odor. The contact received the recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the reca...