2024 Hyundai Santa Cruz Complaints

On [XXX] my car would not run with a half a tank of gas and 776 miles ,I allied Hyundai towing and had it towed to the nearest dealer in Springfield pa and it sat down a week or more before they looked at it ,after that they finally called and stated there was sugar in my tank ,I explained that was impossible because I have a 175 foot private drive and a dog that barks at anything I explained the gehivle has a anti theft gas cap and if the vehicle is unlocked I get texted to remind me it’s unlocked ,they told me the fuel system had to be replaced from the filter to the injectors ,that vehicle has a safe guard in the fuel tank to clog up when contaminated, I had to wait six weeks for me car and had to use my auto insurance to pay for it with 450.00 coming out of my pocket ,then again after another 800 miles it started again and this time I took it to another dealer who stated there was sugar fuel pump was bad again and that it would cost me another 1500 dollars ,I fought with them and...

The sun roof exploded in an upward projection while traveling 65mph with driver window slightly open. Glass everywhere with tiny glass slivers inbedded in my right hand and cheeck. Heard slight popping noise just prior to glass failure. Headed to dealership on 3/3/2025. Found other reports online from 2024 Santa Cruz owners.

See attached document for complaint.

On one occasion on interstate at highway speed during summer, dry conditions I was driving at approximately 60 mph and was not accelerating while maintaining average pace in traffic. For no apparent reason the engine lost all power. I was forced to drift over in a hazardous manner to reach the right shoulder. When the power was lost the engine was still on and operating, multiple presses on the accelerator did not provide any power or increased engine noise. Once stopped I checked that the truck was still in Drive gear, engine was on and parking break or assist was not engaged. The drive Mode button was in the Smart setting. I placed the truck in park and turned off the engine. I turned the truck back on and placed it in drive and the truck began operating normally. I feel this is a safety hazard as an unexpected loss of power could cause a collision or loss of control under driving conditions. I will advise my dealer, dean hyundai ballwin mo when taken for oil change 12/9.

On 2 separate occasions on the highway at 55+ miles per hour during daylight dry conditions summer temperature the following safety hazard occurred; A car approached the rear of my 2024 hyundai santa crux night 2.5L. while on the highway. The approaching car likely at 25’ and closing when the santa cruz engaged the Rear Collision Emergency Brake system. It engaged for only a few seconds, but there was a noticeable brake check event, a severe grinding noise and the red rear collision warning system flashed on the driver instrument panel. I am asking my dealer to check system codes and software when taken Dec. 9 at dean hyundai ballwin mo.