2025 Hyundai Ioniq 5 N Complaints

After recent software update on 17 March 2025, the vehicle demonstrated unpredictable high acceleration. Vehicle is unsafe in E-shift mode. Vehicle can only be driven safely in automatic mode. Per a Hyundai communication: "there have been complications reported related to the Vehicle Control Unit (VCU) software that may cause momentary continued acceleration during the release of the accelerator pedal while the vehicle’s N e-shift feature is engaged, increasing the risk of a crash. Our records indicate that your vehicle, VIN [XXX] , has had this software update installed as the remedy for recall 275. Hyundai is currently investigating the root cause of this complication and will provide an update when available. In the meantime, Hyundai recommends all owners who previously received remedy repair for recall 275 NOT TO USE the N e-SHIFT Feature." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dealership performed the software update from the Hyundai recall 275. After the update, when using the e-shift feature in N mode the car sometimes will accelerate out of control on its own without the accelerator pedal being engaged. Hyundai also changed the motor sounds and e-shift feel.

With Eshift enabled, the car continues accelerating under heavy throttle even after releasing the accelerator pedal.

The Hyundai Ioniq 5N features a unique mode called N e-Shift which enables a software simulated 8-speed transmission that attempts to emulate the gear changes and driving dynamics of a traditional automatic transmission that would be found in an internal combustion engine vehicle. Unfortunately, the mode has a dangerous component in the programming, wherein, when the driver has been accelerating in a spirited fashion and lifts off the throttle, the vehicle CONTINUES TO ACCELERATE for approximately 1-2 seconds despite there being no input from the operator to do so. This unintended acceleration, given the performance characteristics of an electric vehicle with 640HP, could quickly place the vehicle and the operator in an unsafe and undesired situation that could result in a crash. I purchased this vehicle recently and have experienced the dangerous condition repeatedly, it is easily reproducible and appears to be an intended feature of the N e-Shift mode. The first time I performed a...

After the recent RECALL, while driving up I almost got in an accident because after upshifting the car, the car accelerated more than I intended, prolonged movement forward that never happened before the recall. This is a very dangerous situation.