2023 Honda Ridgeline Complaints

A car turning left on a one lane both way street. The the auto breaking system hit the breaks I was about 6’ away from car going 10 miles per hour. Car behind me almost hit the back of my truck. It took second before breaks let off. System was in normal mode.

While driving home on 2/21/26 at night in light sleet/snow conditions, I noticed a dramatic decrease in headlight effectiveness in my Honda Ridgeline. When I stopped to check the headlights, they were coated with ice that needed to be scraped off. This is my first vehicle that has LED headlights so this was unexpected. I never had this issue with my previous vehicles that used incandescent /halogen headlights. I suspect this snow/sleet buildup is due to the fact the LED headlights, by their nature, are much more thermally efficient and generate less than 10% of the heat of an incandescent light source. As a result, LED headlamps do not generate enough head to melt any snow/sleet accumulations on the headlight lens. While this might not be an issue in southern states, it is a significant safety and visibility issue in areas where winter snows are the norm. NHTSB should consider requiring a wiping mechanism (as is done on Volvo headlights) or implement a defrost mechanism into the...

There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair done under warranty and then changed their tune and told me they wouldn't intervene and my only other option was to take it to another dealership to get a second opinion. I believe than based on Manufacturer Communications on this website (11000278 & 11000270) that this is a known issue and owners are being gaslighted into thinking its normal.

There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX....

Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I...