2023 Honda Ridgeline Complaints

At roughly 20,000 miles, I began to notice a slight rattle/clucking sound from the front end of the vehicle on gravel surfaces. The issue gradually became more noticeable and upon owner inspection, inner tie rods had noticeable play. Independent shop (Frantz Automotive, Cary, NC) confirmed the play, and upon removing the tie rods and boots, discovered play within the steering rack itself (have video that could not be uploaded), and notified me that there was a recall for this issue on some 2023 Ridgelines (as noted on receipt). I then took the truck to the dealership where purchased (Autopark Honda, Cary, NC), which confirmed the issue (as noted on receipt) and offered to replace at a "goodwill" rate of $500, which they termed a "deductible." Given the safety concern and I needed the truck for transportation, I paid for the repair and will request a refund from Honda America.

The contact owns a 2023 Honda Ridgeline. The contact stated that while driving or while stopped at a stop light, the Auto Idle Stop system activated, and the vehicle hesitated to respond. The message "Auto Idle Stop Temporarily Unavailable" was displayed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument panel.

03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect upon request. Called Dealer to bring it in to inspect immediately. They told me to come in without an appointment bc they said i didnt need one for this issue and I can come right in. I drove all the way there and was told they couldn't help me bc they were to busy now. Scheduled service with Dealer on 3/23/26. They were unable to take me earlier and told me that it's not an emergency and that I can drive the vehicle saftely until the 23rd, in wet or dry conditions. I Inspected light and took photos. Was told by local mechanics that a dealer would need to inspect it for defects / warrant...

The infotainment system failed intermittently two times prior, causing failure of the backup camera and cross traffic warning sensor system. The entire system failed a month ago and Honda has no idea when they can get parts.