2023 Honda Pilot Complaints

The rear passenger-side (second-row, right-side outboard) seatbelt warning system is defective, repeatedly triggering false "unbuckled" alarms even when a passenger is securely buckled in. This is a known manufacturing defect involving the occupant detection sensor inside the seat cushion frame, which sends intermittent, incorrect signals to the vehicle's computer. The defect presents a severe safety hazard. The continuous, loud chiming distracts the driver and causes immediate "alarm fatigue." This forces the driver to ignore seatbelt warnings, creating a dangerous situation where a rear passenger (including a child) could actually become unbuckled without the driver realizing it, significantly increasing the risk of injury or death in a crash. The vehicle was taken to an authorized dealership for inspection, but technicians reported they could not replicate the intermittent failure at that specific moment. However, the system immediately failed again the very first time a passenger...

Summary of Safety Issue:A franchise dealership delivered an unroadworthy vehicle with a falsified safety inspection checklist, missing critical structural hardware on all four wheels.Description of Incident:On XXX I took delivery of a Certified Pre-Owned 2023 Honda Pilot TrailSport from Scott Clark Honda. I drove the vehicle two hours away on the highway to my residence in [XXX]. Upon a detailed inspection at home, I discovered that the vehicle was missing four (4) lug nuts—specifically, one critical lug nut was completely missing from every single wheel hub assembly.A subsequent audit of my high-resolution delivery photos confirms the hardware was already missing while the vehicle sat in the dealership's delivery bay. The franchise service department falsified the mandatory Honda CPO safety checklist, which legally requires verifying that all wheel hardware is torque-tested and structurally present. Driving a heavy family utility vehicle on public highways with un-torqued and missing...

My vehicle, 2023 Honda Pilot Elite, is experiencing intermittent, inaccurate seat belt engagement readings for the second-row seating middle and right position captain chair while driving. The system frequently sends incorrect status information to the driver's dashboard display, presenting two specific safety hazards. A false negative alert, The dashboard display indicates that the second-row middle and right captains chair positions are unbuckled when in fact the passengers are completely buckled. This prevents the driver from knowing if rear occupants—specifically children—have unfastened their seat belts while vehicle is in motion , creating a severe safety risk. This also triggers persistent, distracting warning chimes and dashboard alerts while driving. This is very concerning not knowing if the safety restraint system in place is correctly working due to the indicators on the dash intermittently showing false information while my children are buckled.

The contact owns a 2023 Honda Pilot. The contact stated that while starting the vehicle, the engine was making a loud ticking sound. The dealer was contacted about the knocking sound and informed the contact that the sound was normal. The vehicle was taken for an inspection, and the contact was informed that the sound was not normal. The vehicle was taken back to the dealer, and it was diagnosed with catastrophic engine failure. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Right passenger seat in second row alarms that seatbelt is not buckled when it is buckled with a passenger.