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Power Train
07/01/2019
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN THE CONTACT PRESSED THE START BUTTON, SCRATCHING AND GRINDING NOISES WERE HEARD UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GENTHE HONDA (15100 DUREKA RD, SOUTH GATE, MI) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AND THE STARTER WAS REPLACED. THE FAILURE MILEAGE WAS 66,000.
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Visibility
05/18/2019
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE COMING FROM THE ROOF OF THE VEHICLE AND THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED ED NAPLETON OAK LAWN HONDA (5800 95TH ST, OAK LAWN, IL 60453, (833) 571-8721) AND ASKED FOR AN ESTIMATE OF THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
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Electrical System, engine
11/06/2018
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE ENGINE PUSH START FEATURE FAILED. WHEN THE CONTACT PUSHED THE START BUTTON, A LOUD GRINDING NOISE WAS HEARD AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT CALLED AUBURN HONDA (LOCATED AT 1801 GRASS VALLEY HWY, AUBURN, CA 95603, (530) 362-5046) AND WAS INFORMED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
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Electrical System, engine
04/21/2019
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE IGNITION MADE A LOUD, ABNORMAL SCREECHING NOISE, WHICH OCCURRED EVERY TIME THE VEHICLE WAS STARTED. IT ALSO TOOK MORE THAN A FEW ATTEMPTS TO START THE ENGINE. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,183.
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Air Bags
03/29/2018
PURCHASED 2014 HONDA CROSSTOUR AROUND YEAR AGO, NOTICED PASSENGER AIR BAG SYSTEM WAS TURNED OFF ABOUT 6 MONTHS LATER, LUTHER BROOKDALE HONDA IN MINNESOTA WAS WHERE I PURCHASED THIS VEHICLE, NOT ONE NOTIFICATION OF ANY RECALL WAS SENT OUT TO US IN NEED OF REPAIR/REPLACEMENT... I'M ASSUMING THAT'S BECAUSE OF TAKADA, & NO NEW RESOLUTION TO THIS PROBLEM???? DEALER I BOUGHT IT FROM SAID NOTHING ABOUT IT... ONLY IN AMERICA! !!! THE OTHER ISSUE WITH THIS CAR IS FRONT DRIVE AXLES WENT OUT ON IT, AT 60,000 MILES, & WAS INFORMED THRU HONDA THAT TORQUE CONVERTER ON MY YEAR OF VEHICLE COULD POSSIBLY HAVE ISSUES AS WELL....