-
Power Train
11/23/2014
ON 11/23/15 I BOUGHT MY 2012 HONDA CROSSTOUR TO MY MECHANIC AFTER FEELING A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THE FLUTTERING IS DUE A MANUFACTURE DEFECT IN THE DRIVER SIDE AXLE. HONDA WAS TOLD ME THAT THE PART (44306-TP6-305) IS ON NATIONAL BACK ORDER AND THERE WAS NO ETA. IT IS 8/8/16 STILL WAITING FOR AXLE. I HAVE OPENED A CASE TICKET AGAIN WITH HONDA BUT HAVE BEEN TOLD THE SAME THING. I FIND IT DIFFICULT TO BELIEVE THAT THIS PART IN ON NATIONAL BACK-ORDER FOR OVER A YEAR AND THAT THERE IS NO RECALL. THE CAR HAS GOTTEN WORSE AND NOW I'M UNABLE TO DRIVE MY CAR SINCE DUE TO THIS DANGEROUS ISSUE. THIS WOULD BE THE SECOND AXLE THAT I'M REPLACING.
-
Unknown Or Other
12/23/2015
ON 12/23/15 TOOK VEHICLE TO SHOP FELT A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THEY WERE BOTH FULL OF HOLES AND ORDERED FROM HONDA BOTH AXLES. MECHANIC WAS TOLD THEY WERE ON BACK ORDER. GOT THE LEFT AXLE MID JANUARY. ON FEB 2 AFTER THE RIGHT AXLE WAS TO BE SHIPPED WE GOT A FAX FROM HONDA STATING THAT THESE AXLES WERE ON NATIONAL BACK ORDER AND THERE WAS NO ETA. IT IS 3/29/16 STILL WAITING FOR RIGHT AXLE. I HAVE OPENED A CASE TICKET WITH HONDA BUT HAVE BEEN TOLD THE SAME THING. I FIND IT DIFFICULT TO BELIEVE THAT THIS PART IN ON NATIONAL BACK-ORDER AND THAT THERE IS NO RECALL. I HAVE BEEN UNABLE TO DRIVE MY CAR SINCE LATE DECEMBER DUE TO THIS DANGEROUS ISSUE.
-
Tires
02/01/2016
CAR BEGAN TO SHIMMY AS IF OUT OF BALANCE IN RIGHT REAR ON ABOUT 02-01-2016. TOOK TO TIRE KINGDOM AND THEY SAID IT WAS A ROAD "HAZARD" PROBLEM WITH DELAMINATION OF THE TREAD. THERE WERE NO INCIDENTS THAT LED TO THIS OCCURRANCE IT JUST "DEVELOPED" NO CURBS OR POT HOLES HIT. THIS IS FL ROADS ARE SMOOTH. I LIVED IN OH I KNOW WHAT A ROAD "HAZARD" IS. TIRE KINGDOM, MANAGER MICHAEL DECOSMO REFUSED TO SEND IT IN A DEFECTIVE TIRE. I REPLACED WITH SAME TYPE TIRE AT MY EXPENSE. CALLED YOKOHAMA AND THEY SAID TIRE DEALER HAD TO REPORT THIS AND WOULD NOT ADDRESS THE ISSUE. ON 03-22-2016 MY WIFE WAS DRIVING THROUGH TX CALED AND SAID THE CAR WAS "SHIMMYING" AND I KNEW IT WAS ANOTHER DELAMINATION. SHE SLOWED DOWN UNTIL GETTING TO A WAL MART AND THEY SAID YES IT WAS DELAMINATED. IT WAS THE RIGHT FRONT. THEY HAD NO TIRES THAT SIZE AND SENT HER TO A LOCAL DEALER THAT DID. THE DEALER "CROSSROADS TIRE SERVICE" HAD ONLY TWO TIRES THAT SIZE AND SHE HAD THEM REPLACE BOTH FRONT TIRES FOR SAFETY WITH TOYO TIR...
-
Service Brakes, Hydraulic
05/25/2014
2012 HONDA CROSSTOUR. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED ON MAY 25,2014, THE LEFT REAR BRAKE CALIPER SUDDENLY DETACHED, RESULTING IN A SIGNIFICANT LOSS OF BRAKING CAPABILITY. THE REAR BRAKES WERE SERVICED ON APRIL 10, 2014. THE DEALER CONFIRMED THE CALIPER SLIDE PIN BOLT WAS MISSING. *JB
-
Visibility
03/28/2014
I WAS DRIVING SOUTH ON HIGHWAY 680 IN WALNUT CREEK CA AROUND 2;00 PM. TRAFFIC WAS VERY LIGHT AND MY SUNROOF EXPLODED AFTER A LOUD BANG! I PULLED OVER AND COULDN'T FIND ANYTHING IN THE CAR THAT INDICATED THAT IT WAS HIT BY AN OBJECT. *TR