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Engine
09/19/2022
Burning oil and bad engine timing chain
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Visibility
08/26/2019
The contact owns a 2010 GMC Terrain. The contact stated that upon engaging the defroster, the defroster operated with a significant delay. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 09V489000 (Visibility) however, the VIN was not available. The failure mileage was unknown.
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Engine
06/16/2022
The contact owns a 2010 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle experienced a reduction in engine power with the check engine and traction control warning lights illuminated. Additionally, the vehicle intermittently failed to start and the passenger's side rear tire made knocking sounds and lifted up off the roadway while making turns. The contact also stated that the vehicle consumed an excessive amount of oil, causing the contact to refill the oil reservoir every three days. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.
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Exterior Lighting
03/08/2022
The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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Engine, power Train
12/25/2020
The contact owns a 2010 GMC Terrain. The contact stated while driving approximately 20 MPH and depressing the acceleration pedal, the vehicle failed to respond. The contact stated the vehicle was restarted several times and the gear shifter was shifted several times before the vehicle started operating as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, 5 months later the failure reoccurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.