1997 Gmc Suburban Complaints

TL*THE CONTACT OWNS A 1997 GMC SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORK INTERMITTENTLY. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 130,000. UPDATED 01/07/09. *LJ UPDATED 01/12/09. *JB

PARKED TRUCK NEAR DEALERSHIP AFTER HAVING TROUBLE STARTING IT, TRIED TO RESTART, IT DIDN'T. DEALER TOOK IT IN AND CALLED TO SAY THAT FUEL PUMP IS SHOT AND THEY HAD ONE IN STOCK TO REPLACE IT. THEN FOUR HOURS LATER THEY SAID THE WIRES TO IT WERE MELTED AND THE SENDING UNIT NEEDS TO BE REPLACED. THIS IS THE 5TH TIME TO REPLACE FUEL PUMP FOR THIS TRUCK IN 264,000 MILES. FIRST WAS AT 50,000 MILES. *TR

TL*THE CONTACT OWNS A 1997 GMC SUBURBAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY DISCOVERED THAT THE FUEL PUMP SENDING UNIT WIRES WERE ROTTED OUT, WHICH BURNED OUT THE FUEL PUMP. THE FUEL PUMP AND SENDING UNIT HAD TO BE REPLACED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 151,000.

FUEL PUMP FAILED MORE THAN THREE TIMES, ONLY IN THE SUMMER. REASON UNKNOWN, MANY SIMILAR VEHICLES HAVE HAD THE SAME PROBLEM. GENERAL MOTORS HAS DONE NOTHING. *JB

THE WINDSHIELD WIPERS ON MY 1997 GMC SUBURBAN WERE NOT WORKING PROPERLY, CONSISTENT WITH NHTSA CAMPAIGN 03V159000. I CONTACTED GMC, AND AFTER A LENGTHY PHONE CALL TO COLLECT ALL RELEVANT DATA, THEY SET UP AN APPOINTMENT FOR ME AT MY LOCAL GMC DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT INSPECTED THE WIPER ELECTRICAL SYSTEM AND INFORMED ME THAT THE FAILURE WAS INDEED DUE TO CRACKED SOLDER JOINTS ON THE WIPER CONTROL CIRCUIT BOARD. HOWEVER, MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE RECALL. IF I WOULD HAVE HAD THE PROBLEM FIXED PRIOR TO 70,000 MILES ON MY VEHICLE, THEN THEY WOULD HAVE FIXED IT AT NO CHARGE UNDER A "WAIVER SYSTEM?", BUT NOW IT WOULD BE $120 TO FIX. I AM THE ORIGINAL OWNER OF THIS VEHICLE. ALTHOUGH GM CONTINUES TO SEND ME MARKETING MATERIAL TO TRADE IN THIS VEHICLE FOR A NEW ONE, THEY FAILED TO INFORM ME AT ANY TIME OF THIS SAFETY HAZARD RECALL. THEY ALSO WASTED SEVERAL HOURS OF MY TIME ON THE TELEPHONE AND ARRANGING TO LEAVE MY VEHICLE AT THE DEALER PRIOR TO...