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Tires
05/05/2018
ON MAY 5, 2018 TRAVELING ON I-40, MILE 398 WHILE TRAVELING IN THE MIDDLE LANE I HEARD A LOUD NOISE AND MY VAN STARTED SHAKING. I KNEW/FELT THAT A TIRE HAD BLOWN. I GOT TO THE SIDE OF THE ROAD AND GOT HELP. THE TIRES WERE PURCHASED AND PUT ON NOVEMBER OF 2016. THE TIRES ARE GOODYEAR WRANGLERS WITH 8,789 MILES ON THESE TIRES..
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Air Bags
10/31/2017
TL* THE CONTACT OWNS A 2002 GMC SAFARI. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY A 2006 DODGE CARAVAN. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LOWER BACK PAIN, A BRUISED TOE, A FOREHEAD GASH, AND DAMAGE TO THE RIBS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 8/21/18*JB
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Service Brakes
04/02/2013
FRONT BRAKE LINE RUSTED OUT AND FAILED, NECESSITATING EXPENSIVE REPAIR AND REPLACEMENT. *TR
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Power Train
02/12/2009
THE REAR AXLE BROKE AND THE LEFT WHEEL & AXLE CAME COMPLETELY OUT OF THE HOUSING. *TR
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Service Brakes, Hydraulic
05/16/2009
MY 2002 GMC SAFARI WOULD NOT START. I WENT AND REPLACED THE 2.5 YEAR OLD BATTERY (IT WAS LEAKING AT THE TERMINALS) IT STARTED ONE TIME AND THEN ABOUT 45 MINUTES LATER IT WAS DEAD AGAIN. IT WAS TOWED TO THE DEALER. I WAS FIRST INFORMED THAT THE CHARGING SYSTEM WAS O.K. AND THAT THE PROBABLE CAUSE WAS THE BATTERY WAS NOT FULLY CHARGED. I WAS THEN INFORMED THAT THE BRAKE LIGHT WAS ON THE DASH AND A BRAKE LINING WAS LEAKING. THEY RECOMMENDED TO REPLACE BOTH LININGS AND FLUSH THE SYSTEM AND FILL WITH FRESH FLUID. AFTER SEVERAL HOURS I WAS TOLD THAT WHEN THE PARTS CAME AND THE TECH WAS TO INSTALL THE LININGS THAT THE FLUID WAS SMOKING AND THE TECH ALMOST BURNED HIS HANDS. THE VEHICLE WAS ON THE LIFT THREE HOURS FOR THIS TO HAPPEN. THE SERVICE REP COULD NOT EXPLAIN HOW THIS HAPPENED. I WAS TOLD THAT GM TOLD THEM TO CHECK THE POSITIVE CABLE FOR GROUNDING. THEY FOUND IT WAS GROUNDING ON THE CENTER LINK OF THE STEERING. THE WORK ORDER SAID THEY RE-ROUTED THE CABLE. I WAS TOLD BY A GM REP IN ARG...
