2022 Genesis GV80 Complaints

Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle u...

Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world driving. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite being aware of the problem, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising impacts vehicle performance and fuel economy, creating frustration among customers who purchased the vehicle based on these claims. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised ve...

Subject: Complaint Regarding Non-Functioning Wireless Charger in Genesis GV80 To Whom It May Concern, This complaint concerns a defect in the wireless charging system of the Genesis GV80, which does not function as advertised. Genesis promotes this feature as a convenient way to charge mobile devices, yet in real-world use, it consistently fails to charge phones properly. The charger frequently disconnects, overheats devices, or does not charge at all, rendering the feature ineffective. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite ongoing complaints, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising creates frustration for customers who purchased the vehicle expecting a functional wireless charging system. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genes...

On numerous occasions in the last 3 years the AEB malfunctions and abruptly stops the car. It engages the AEB at least 2 more times before allowing the car to advance. It has happened after waiting at a light, while in stop and go traffic (on [XXX] in Orlando, FL with a tractor trailer behind me, and when exiting an exit ramp slowly with other cars. The most troubling event was when I was the first car at a light with no cars in front of me. The AEB engaged at least 8 times in succession during this event (this was in the middle of a busy intersection). This event was [XXX]. When this first happened I took the car to the Genesis dealership where is was purchased and was told that they couldn’t find an issue. I have subsequently been in touch with another dealership and was told on the phone that they have never heard of that happening. I found a short video on the internet today of this happening to someone, as well other people saying that it happened to them and the dealership doesn’...

Driver's bottom seat is so uncomfortable and stiff that it is cutting off blood supply to my extremities after only few minutes of driving now. I have numb feeling in my feet and toes. I am worried that this will reduce my ability to brake (stop the car) correctly in case of emergency. It feels like sitting on two very uncomfortable metal bars that are penetrating into your [XXX] and cutting off your blood supply. Over time your entire body is exhausted requiring you move in your seat a lot, even when driving at highway speeds. Both of these are major safety concerns for me. Issue started on date of purchase and progressively got worse over time. Car was taken into dealer for assessment in Ogden, UT (my nearest service center) to be told verbally on the day of service that they found and made adjustment to massaging air bars since my seat has this option and that it should be better now. Due to not getting correct part for unrelated problem that was being fixed on the same day, deale...