2022 Genesis GV80 Complaints

The contact owns a 2022 Genesis GV80. The contact stated that while stopped at a traffic light, the vehicle shut off unexpectedly. The contact attempted to restart the vehicle, but the vehicle failed to restart. The vehicle was scheduled to be towed to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 52,392.

See attached document for complaint.

The contact owns a 2022 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the two local dealers had shut down, and the other authorized dealers were extremely far away. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.

On June 30, 2026 at approximately 1:13 PM EDT, my wife was maneuvering with the transmission in Drive to park our vehicle in the lot of our home. While in Drive, the driver's seat unexpectedly moved backward on its own, consistent with the vehicle's "Easy Access" seat memory feature activating. This left her unable to reach the brake pedal, and the vehicle careened over the curb and struck a stationary pole, resulting in damage to the front passenger side of the vehicle. Thankfully, neither the occupants of the vehicle, my wife and infant son, nor pedestrians were harmed. Had this occurred on the roadway, in front of a precipice or waterway, or any number of other locations, this failure could have resulted in death or serious bodily injury.

The contact owns a 2022 Genesis GV80. The contact stated that upon start of the engine, the instrument panel had gone blank. The dealer was notified of the failure and the contact was informed that an OTA(Over-The-Air) software update was performed which may have caused the failure. Approximately 20 minutes later, the instrument panel returned. Recently, the contact stated that the instrument cluster went blank and had never returned. The contact took the vehicle to the dealer where they acknowledged the failure and informed the contact that the instrument panel had failed; the contact was given an estimate for the repair. Upon investigation, the contact was informed that a battery replacement may correct the failure; despite the battery replacement, the failure returned. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.