2024 Genesis GV70 Complaints

I do not know exactly what component failed. All I know is that the vehicle lost power while my wife was driving our children to school at around 8:15 A.M. on February 24, 2026. The vehicle slowed down on its own and could not accelerate when my wife pushed on the gas pedal. There were no warning or check engine lights on the dashboard. Luckily, this happened in a residential neighborhood where traffic is low. This could have caused an accident and/or fatalities if she was driving on busy street or a highway at the time. I contacted Genesis Customer Care. They scheduled me for a service appointment to get the vehicle checked. The vehicle was checked for codes, but nothing came up. They checked the vehicle log but did not find any clues. They told me that everything was normal and they assumed that it was most likely due to an over-the-air update that caused a system reboot. I believe the problem still exists and that it is a matter of time before it happens again.

While driving an audible pop from the rear of the vehicle was heard. Upon hearing the pop the vehicle warning lights came on and a sudden loss of power reducing my maximum speed to 20 mile per hour. The electrical system failure warning came up on the screen and the car would not accelerate to over 20 miles per hour. The dealer stated it was a failed ICCU and fuse. This has been at the dealer for over 10 days without a return window provided. The car has 15,802 miles on it.

The car has been shaking between 65-75mph and sometimes around 40-50mph since 9/7/2024. Car has been at the dealer service center 7 times, more then 30 days to attempt to resolve the issue, but nothing has worked. The last service visit they replaced the front axle. the car still shakes. I'm nervous something is going to fly off or a bolt is going to come loose from the shaking. I don't feel safe driving the car, but i don't have money to purchase another car. Genesis is aware of this safety issue and refuses to take action. I have a letter stating they were going to buy the car back by 12/15/2025, but they changed there mind. I guess they want people to drive unsafe cars. Don't buy a Genesis, Hyundai, or Kia. They don't stand by there word or seem to care if it affects there bank account.

I am filing this formal complaint against Genesis Motor America (a division of Hyundai Motor America) for the repeated failure to repair my defective 2024 Genesis GV70. The vehicle has been a nightmare of safety hazards, financial ruin, and life degradation, with over 240 days out of service in 8 months. This saga began as a dream purchase, but quickly turned into a relentless horror story of mechanical and ADAS failures, dealer incompetence, and manufacturer indifference. The vehicle has been in the shop on six separate occasions under three (3) different dealers, with collective downtime exceeding 240 days, far surpassing Florida's Lemon Law thresholds (3+ repair attempts for the same defect or 15+ days out of service).

I was entering a highway when my vehicle lost the ability to accelerate. Complete loss of acceleration, audible and visual notifications on my dashboard that were difficult to read as I was dealing with a dangerous situation. I was fortunate that there was a pull out immediately ahead and no traffic that allowed me to quickly get to safety. Had I been further up the highway or on a freeway, my life and that of drivers around me would have been in imminent danger as this was sudden and unexpected. After I pulled out, my vehicle dashboard contained a message that read: Stop vehicle and check power supply. My vehicle's app presents two "Attention Needed" notifications: 1) CHASSIS DTC C160C87 and 2) CHASSIS DTC P1A9096. My vehicle is only 2 years old and had all recommended recalls and maintenance checked prior to this event.