2023 Genesis GV60 Complaints

A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has been to two dealerships that independently diagnosed the problem as the A/C compressor. The car is currently at Allen Turner Genesis in Pensacola, FL so it should be available for inspection. There were no warning lamps illuminated.

This complaint is in regards to Safety Recall 272 Component Failure and Vehicle Disabling / SOS System Failure On [XXX], at approximately [XXX] PM, I was driving my Genesis vehicle during rush hour when I heard a loud popping sound. Immediately following the sound, the dashboard displayed a critical warning light stating: "Electrical Charging System Fault — Check Electrical System." Because I was actively driving in heavy rush-hour traffic, this sudden loss of charging system functionality posed an immediate safety hazard. I pressed the in-vehicle "SOS" button to contact Genesis emergency services. The operator, who identified himself as "Eddie," refused to dispatch a tow truck to assist me. Instead, he offered to read a phone number aloud for me to write down. I explained that I was actively operating a malfunctioning vehicle in heavy traffic and could not safely write down information, but he still refused to call for emergency towing. I managed to safely limp the vehicle back to my...

Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out that the level 2 charging station was the problem due to seeing someone else successfully charging from that station. When I returned home, I found that my home charger also stopped charging at 32 amps (though slower 16 amps still worked). On December 14, 2025 I was driving on the highway when I heard a loud pop noise and the vehicle immediately lost propulsion, resulting in a dangerous situation where the car needed to limp at low speeds to the side of the road. There, the car fully lost all mobility and needed to be towed to a Genesis dealership. They diagnosed the problem as a faulty ICCU,...

2023 Genesis GV60 has a recurring pre-active seat belt system malfunction. The seat belt pre-tensioner activates without cause, tightening the seat belt unexpectedly while driving. This defect has occurred multiple times and has been documented across three separate dealer repair visits. Visit 1 (05/30/2025, 7,122 mi): Galpin Genesis Van Nuys - DTC B1A4718 stored, seat belt pre-tensioner malfunction diagnosed. Visit 2 (06/06/2025, 7,179 mi): Genesis Pasadena - Same defect recurred, DTC B1A4718 confirmed again. Visit 3 (06/13/2025, 7,220 mi): Genesis of West Covina - Defect persisted, same DTC confirmed a third time. The defect poses a serious safety risk as unexpected seat belt tightening while driving can startle the driver and cause loss of vehicle control. Genesis has been unable to permanently repair this defect despite three attempts. This vehicle is also subject to related NHTSA recalls 23V-557 and 23V-094 for seat belt issues on GV60 models.

The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and the system would randomly turn off a least a few times a day so I would need to take over quickly. Yesterday when I was driving in the carpool HOV lane in the Los Angeles area where some sections of the freeway have lane markers that are very close to the center divider and the car decided to randomly turn off ADAS without warning which resulted in a car swipe against the center divider and damaged the front bumper as well as a broken side rearview mirror. I did a random search online and found lots of complaints from other Genesis/Hyundai/Kia owners who have similar issues am surprised why nothing has been done about it so I decided to report this. The repair would cost me almost 4 t...