2009 Ford Taurus X Complaints

ON SEPT 23, 2015 WE PURCHASED A SET OF DEFINITY TIRES FROM PEP BOYS. WE WERE TOLD THEY WERE MADE BY COOPER TIRES. WE TRIED TO REGISTER THE TIRES IN ORDER TO GET A RECALL NOTICE AND THEY ARE UNABLE TO BE REGISTERED AS THEY WERE MADE IN TAIWAN. WE HAVE CONTACTED PEP BOYS AND THEY WILL NOT CHANGE THE TIRES FOR AMERICAN MADE ONES. THEY SAID THAT THEY HAVE THE INFORMATION TO LET US KNOW IF THERE IS A RECALL AND THAT WE DO NOT NEED TO REGISTER THE TIRES. WE THINK THIS IS WRONG AND FRAUDULENT. PLEASE ADVISE US AS TO WHAT TO DO. THEY CLAIM THEY ARE IN COMPLIANCE WITH FEDERAL LAW WHICH WE THINK IS WRONG.

THE INCIDENT DATE, VEHICLE MILEAGE AND VEHICLE SPEED ARE ALL GUESSES AS I AM NOT SURE OF THAT INFORMATION. WHEN I AM DRIVING THE CAR, IT WILL JUST STOP WORKING AND SLOWS DOWN TO A SNAILS PACE AND THE LIGHTS ON THE DASHBOARD COME ON THE WAY THEY WOULD IF YOU DIDN'T TURN YOUR CAR ON ALL THE WAY. THE SHORT TERM SOLUTION EACH TIME HAS BEEN TO TURN OFF THE CAR AND RESTART IT BUT IT IS VERY SCARY AS I AM IN THE MIDDLE OF THE STREET WHERE I SHOULDN'T BE STOPPED. THIS HAPPENS EVERY MONTH OR SO (EXAMPLES INCLUDE: AFTER I STOPPED AT A STOP SIGN AND I FOUND MYSELF IN THE MIDDLE OF A STREET WITH A CAR THAT WOULDN'T DRIVE; WHILE I WAS ABOUT TO TURN LEFT TO GO DOWN A HILL; WHEN WAS DRIVING OUT OF A PARKING LOT.) I HAVE BROUGHT IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE TRIED SEVERAL DIFFERENT THINGS TO FIX THE PROBLEM BUT I CONTINUE TO HAVE IT. I HAVE COMPLAINED TO FORD BUT FORD'S POSITION IS THAT I CAN KEEP DRIVING IT. *TR

WHILE PULLING INTO PARKING SPACE AT VERY LOW SPEED WITH RIGHT FOOT ON BRAKE PETAL, CAR ACCELERATED UP AND LURCHED FORWARD HITTING PARKED VEHICLE IN FRONT. HAD TO APPLY BRAKE HARDER TO GET VEHICLE IN PARK TO STOP ACCELERATION. *TR

WHILE TURNING INTO TRAFFIC, THE CAR SUDDENLY DECELERATES AS IF SOMEONE IS PUTTING ON THE BRAKES, OR MORE LIKE THE CAR IS DROPPED INTO THE LOWEST GEAR POSSIBLE. AFTER THE CAR IS BROUGHT TO A COMPLETE STOP IT RESUMES NORMAL OPERATIONS. THIS HAPPENED THREE OR FOUR TIMES. THE DEALER COULDN'T FIND THE PROBLEM. I POINTED OUT A SERVICE BULLETIN IN REFERENCE TO THIS PROBLEM BUT SINCE PERFORMING THE SOFTWARE UPDATE IT HAS HAPPENED AGAIN. THE CAR LITERALLY GRINDS TO A STOP, OR ONE OUT TWO MILES AN HOUR, IN THE MIDDLE OF TRAFFIC ALMOST CAUSING AN ACCIDENT OR SERIOUS INJURY. *TR

SUDDENLY WOULDN'T TURN TO THE RIGHT WHEN STOPPED, GOT INCREASING DIFFICULT FROM STOPPED POSITION. THE FASTER THE VEHICLE WOULD GO THE MORE THE STEERING WOULD LOOSEN UP. MAKES INTERSECTIONS VERY DANGEROUS AND IMPOSSIBLE TO MANEUVER. PULLED SHOULDER MUSCLE TRYING TO STEER OUT OF THE INTERSECTION. *TR