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Unknown Or Other
09/08/2025
The vehicle is subject to NHTSA Safety Recall 25V572 (Manufacturer Recall Number 25S89) regarding the rear-view camera wiring harness. The manufacturer has notified owners of the safety risk but indicates that the remedy parts are currently unavailable and has failed to provide a specific timeline for repair. I have contacted the authorized dealer and the manufacturer requesting a remedy or an interim inspection, as the rear-view camera is currently functioning correctly with no blank screen or distortion. However, the manufacturer and dealer have refused to perform an inspection to verify the system's safety and close the recall status temporarily. Because the manufacturer cannot provide parts and refuses to offer an inspection-based solution, the vehicle remains flagged with an open safety recall indefinitely. This represents an unreasonable delay in the remedy process, rendering the vehicle unusable for its intended purpose while the manufacturer fails to address the safety defect...
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Engine
11/28/2025
My 2018 Ford Mustang EcoBoost experienced sudden engine failure at 70,915 miles. The dealership documented misfire codes P0300, P0301, and P0316, which match the known 2.3L EcoBoost coolant-intrusion defect. This defect causes loss of power, rough operation, misfires, and potential stalling, creating a safety risk during driving. Ford Customer Relationship Center instructed me that the dealership must escalate the defect to the Regional Field Service Engineer. However, the dealer refused to do so, leaving the failure unresolved. This appears to be part of a widespread safety-related defect involving 2.3L EcoBoost engines, with risk of sudden loss of power, stalling, and internal engine failure
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Electrical System, back Over Prevention
02/17/2022
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. The touchscreen icons failed to function as intended. The contact was unable to use the radio, and the A/C buttons failed to function. The radio would not turn on or would take approximately ten minutes for the radio to function. The contact stated that the infotainment screen failed to display if the A/C or heater was functionin...
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Power Train
10/08/2025
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a stop while attempting to shift to second gear. The contact pulled over to the side of the road. The contact stated that the failure had been recurring while driving in second gear, which required the contact to release the accelerator pedal before the vehicle could shift to second gear. The vehicle was taken to O'Reilly’s, where it was diagnosed with transmission failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
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Unknown Or Other
09/13/2025
Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.
