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Air Bags
04/08/2025
My son was driving to school. He was not speeding or any type of reckless driving. He hit an ice patch. His car spun and flew thru the air. The airbag compartment opened but it was defective. All metal shards came flying out of it causing multiple lacerations. He also lost consciousness from the impact and I was told by hospital ER doctor the airbag was defective and he was suffering from a very serious concussion.
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Vehicle Speed Control
11/15/2024
The contact owns a 2014 Ford Mustang. The contact stated that while the vehicle was parked and occupied or while driving, the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the residence and then was towed the following day to a dealer to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.
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Steering
05/18/2025
I was driving down the road and just lost power steering , a message came on and said loss of power steering assist , I pulled o er cut the car off waited a few min then started it back up and it was working again , then about 10 miles down the road it did it again
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Structure
08/15/2021
The contact owns a 2014 Ford Mustang. The contact stated while the vehicle was parked and unoccupied, water leaked into the doors. The contact stated that a dealer was contacted. The contact stated that while it was snowing the water in the door would freeze. The vehicle was taken to the dealer to be diagnosed; however, the contact refused to leave the vehicle at the dealer, and the contact declined to pay for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 129,983.
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Power Train
02/27/2025
The contact owns a 2014 Ford Mustang. The contact stated while driving at 65 MPH, the transmission unexpectedly downshifted to first gear. The check engine warning light illuminated, and the instrument cluster was red. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission ring sensor. The contact was informed that the transmission ring sensor needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was intermittent, and occasionally the vehicle lost motive power. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.
