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Power Train
10/31/2015
THE 6 SPEED MANUAL TRANSMISSION GRINDS AND/OR LOCKS OUT OF GEAR WHEN SHIFTING FROM 1ST TO 2ND GEAR. THE CAR BUCKS AND SURGES, WORSE WHEN GOING DOWNHILL. IT MAKES A KNOCKING NOISE WHEN THERE IS A TORQUE CHANGE.
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Back Over Prevention
08/24/2021
The contact owns a 2014 Ford Mustang. The contact stated that while reversing, the rearview camera turned blank. The contact also stated that while driving at 15-20 MPH, the beeping sound that the vehicle made while reversing activated independently. There were no warning lights illuminated. The contact became aware of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and contacted the dealer. The dealer informed the contact that his vehicle could not be repaired under the recall as his VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance with including his VIN in the recall for NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 67,000.
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Engine
11/28/2017
The contact owns a 2014 Ford Mustang. The contact stated while driving 70 mph, he heard an abnormal noise and saw smoke exiting from the rear of the vehicle. The contact stated multiple warning lights were illuminated. The contact was able to park on the side of the vehicle and stated the smoke extinguished on its own. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experienced the failure again on 12/2/2021. The contact towed the vehicle to his residence. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 34,083.
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Structure
08/06/2018
The contact owns a 2014 Ford Mustang. The contact stated that the hood was rusting. The vehicle was taken to local dealer where it was diagnosed with nothing to be replaced. The dealer was unable to assist until the hood was rusted all the way through. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 15,300.
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Unknown Or Other
05/01/2021
Door latch failure caused by high heat environment, vehicle initially purchased in the state of Arizona. When the door is attempted to be closed it will either bounce open catching on a latch jammed in the closed position, or when closed it will effortlessly push open without the need to engage the door handle. Ford Corporate told me this would be a free recall service, but when I showed up for my appointment the DGDG dealer attempted to charge me $200 for a diagnostic. I don't need a diagnostic I know what's wrong, I don't appreciate being lied to or taken for a fool.
