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Service Brakes, Hydraulic, traction Control System
11/29/2020
The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
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Service Brakes, Air, service Brakes
09/11/2023
The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The traction control, oil, and brake warning lights were illuminated. The check brake fluid and check oil messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,877.
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Wheels
09/08/2023
MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard.
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Service Brakes
04/19/2023
I have a beautiful 2011 Ford Mustang that has been rendered useless because the brake lights and turn signals continually blow a fuse. The car cannot be repaired because Ford quit making the needed part after the car was 8 years old. This not only creates an unnecessary expense of purchasing a new car it is also a safety hazard. After extensively searching for the part on the internet I found many cases of people needing that part with no luck finding it. As info the part number is AR3Z13C788F. How many people will be driving around without brake lights and turn signals because Ford decided brake lights aren't necessary after a car is 8 years old.
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Engine
09/26/2022
The contact owns a 2011 Ford Mustang. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and failed to properly accelerate while depressing the accelerator pedal. After turning off and restarting the vehicle, the vehicle operated as needed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 125,000.