-
Seat Belts
09/01/2004
BOTH THE FRONT SEATBELTS WILL NOT RETRACT, WITHOUT CONSIDERABLE EFFORT. THIS RESULTS IN DRIVING WITH THE BELT VERY SLACK OVER THE CHEST AND LAP. I'M VERY CONCERNED THAT IF I AM INVOLVED IN AN ACCIDENT, THIS SLACK WILL PERMIT INJURY. I HAVE LOOKED OVER YOUR DATABASE OF CUSTOMER COMPLAINTS, AND THIS EXACT DEFECT HAS BEEN DOCUMENTED TIME AFTER TIME, WITH NO ACCOUNTABILITY BY FORD MOTOR CO.. I KNOW YOUR "STANDARD BOILER-PLATE RESPONSE" IS THAT FORD'S NUMBER ONE CONCERN IS SAFETY, BUT WHY DO YOU CONTINUE TO IGNORE THIS OBVIOUS, CONTINUING DEFECT, YEAR AFTER YEAR? IS SAFETY IMPORTANT, OR NOT?
-
Suspension, electrical System, exterior Lighting, structure, engine
03/17/2003
WE HAVE HAD ISSUES WITH THIS CAR SINCE IT WAS BOUGHT NEW. ALL ISSUES HAVE BEEN LOOKED AT BY THE DEALER DURING THE FACTORY WARRANTY AND STILL REMAIN UNRESOLVED. I HAVE WRITTEN A LETTER TO FORD HEADQUARTERS BUT THEY SENT A COMPLETE REJECTION LETTER. I WAS TOLD TODAY BY A FORD CUSTOMER SERVICE REPRESENTATIVE TO FILE A COMPLAINT HERE. I CAN SUPPLY DOCUMENTS AND THE ORIGINAL LETTER TO FORD IF NEEDED. THE MAIN ISSUES FROM PURCHASING NEW AND DRIVING OFF THE LOT ARE (IN ROUGH ORDER OF IMPORTANCE): -MAJOR PAINT AND CLEAR COAT ISSUES (BROUGHT TO DEALER TWO DAYS AFTER PURCHASE TO COMPLAIN. THEY HAVE NEVER RESOLVED PROBLEM AND IT HAS CONTINUED TO GET WORSE TO THIS DAY.) -DRIVER DOOR WINDOW STOPS WORKING INTERMITTENTLY. -CAR ENGINE SURGING MAKING CAR LURCH FORWARD (MY WIFE WAS INVOLVED IN A MINOR ACCIDENT BECAUSE OF THIS. IT WAS REPORTED TO INSURANCE.) -ENGINE ACTS LIKE IT WANTS TO STALL WHEN TURNING STEERING WHEEL IN REVERSE. -HEADLIGHT LENSES COMPLETELY CLOUDED EARLY ON (H...
-
Seat Belts
03/02/2015
I RECENTLY PURCHASED THIS VEHICLE AND NOTICED THE NEXT DAY THAT THE PASSENGER SEAT BELT WILL NEITHER RETRACT OR EXTEND TO A USABLE LENGTH . ONLINE I HAVE NOTICED NUMEROUS SIMILAR COMPLAINTS. MY LOCAL DEALER WANTS $287.00 PLUS LABOR OF APPROXIMATELY 2 HOURS TO REPAIR AND FROM WHAT I'M SEEING THERE IS NO GUARANTEE IT WILL BE FIXED. *TR
-
Seat Belts, structure
05/04/2012
ALL 4 SEAT BELTS HAVE OPERATIONAL ISSUES. PASSENGER SEAT BELT FULLY EXTENDED AND WILL NOT RETRACT. DRIVER SIDE SEMI FUNCTIONAL WILL NOT RETRACT FULLY. BOTH REAR DIFFICULT TO RETRACT. CLEAR COAT ON FRONT BUMPER AND SPOILER COMING OFF IN SHEETS. *TR
-
Engine
12/01/2014
WHILE DRIVING MY VEHICLE ON THE INTERSTATE I HEARD WHAT I THOUGHT WAS A POPPING SOUND AND THEN EXPERIENCED A LOSS OF POWER. I EXITED OFF THE INTERSTATE AND BEGAN DRIVING AGAIN. MY VEHICLE FELT AS IF MY TORQUE CONVERTER WAS SLIPPING AND THAT POWER WAS REDUCED FROM THE MOTOR. I TOOK MY VEHICLE TO MY LOCAL SERVICE MECHANIC WHO ADVISED ME THAT THE 3RD CYLINDER SPARK PLUG HAD SOMEHOW BACKED ITSELF OUT OF THE CYLINDER HEAD WHICH WAS CAUSING A LOSS OF POWER TO THAT CYLINDER. IT ALSO WAS STILL RECEIVING POWER VIA THE COIL PACK WHICH IN TURN MELTED THE RUBBER BOOT AND FRIED THE COIL PACK FOR THAT CYLINDER. THE RUBBER FROM THE BOOT RAN DOWN INTO THE SPARK PLUG AND FILLED THE HOLE. I HAD TO REPLACE BOTH THE PUG BOOT AND COIL PACK FOR THE 3RD CYLINDER ALONG WITH THE LABOR OF REMOVING MELTED RUBBER FROM THE SPARK PLUG HOLE AND CYLINDER HEAD. *JS
