2009 Ford Fusion Complaints

The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard without warning. The vehicle was taken to a dealer where the contact was informed that the Hydraulic Electric Control Unit (HECU) had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was repaired. The failure mileage was 92,000.

The contact owns a 2009 Ford Fusion. The contact stated that the vehicle was experiencing extended brake pedal travel while driving. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal traveled down to the floorboard, causing the braking distance to be extended. There was no warning light illuminated. Additionally, the contact stated that while her husband was pulling into the garage, the brake pedal was depressed. Still, the failure recurred, causing the vehicle to crash into the garage wall. There was no injury sustained. The vehicle was drivable. The contact later received notification of Ford Campaign Number: 21N11. The vehicle was taken to the dealer, where the brake fluid and the brake fluid cap were replaced; however, the failure persisted. The contact stated that the dealer had not replaced the HCU. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assist...

The contact owns a 2009 Ford Fusion. The contact stated while driving at an undisclosed speed, the brake pedal depressed with no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact was informed that the brake lines had been flushed. The contact stated while driving at an undisclosed speed, the failure recurred. The vehicle was taken to the dealer for a second time, and the vehicle was diagnosed with an HECU fuse failure. The contact was informed that the HECU fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 173,890.

The potholes on the highway caused my tie rods and tires to explode!

Chapman Ford in Marysville, Ohio has had my car for ABS recall for almost a month now. They said they are waiting on the HYDRAULIC CONTROL UNIT HCU. Is this normal to take this long to fix.